Your data is our priority.
Bank-grade security for your business data. Built with enterprise-grade protections from day one.
Security Features
How we protect your data
Encryption at Rest & In Transit
All data is encrypted using AES-256. TLS 1.3 protects data in transit between your device and our servers.
SOC 2 Type II Certified
Our infrastructure provider maintains SOC 2 Type II certification, ensuring rigorous security controls.
Two-Factor Authentication
Add an extra layer of security with TOTP-based 2FA. Required for all admin accounts.
Role-Based Access Control
Granular permissions ensure team members only access what they need. Full audit trails.
Automated Backups
Real-time replication and daily encrypted backups. Point-in-time recovery available.
Australian Data Residency
Your data stays in Australia. Hosted in AWS Sydney region with local compliance.
Compliance & Certifications
Meeting industry standards
Our Security Practices
How we maintain security
Data Handling
Data Storage
All data is stored in AWS Sydney region (ap-southeast-2). We use multiple availability zones for redundancy.
Data Retention
Active account data is retained indefinitely. Canceled accounts are deleted after 30 days. Backups are retained for 90 days.
Data Access
Only authorized employees can access customer data, and only for support purposes. All access is logged and audited.
Data Breach Response
We have a comprehensive incident response plan. In the unlikely event of a breach, we will notify affected users within 72 hours as required by Australian law.
Report a Security Issue
Found a vulnerability? We take security seriously and appreciate responsible disclosure. We offer rewards for valid security reports.
Contact Security Teamsupport@conkr.com.au